Refund Policy

This policy covers paid Windy plans bought on windyword.ai or in the Windy dashboard (Windy Pro, Windy Ultra, Windy Max, Windy Cloud Tempest and Windy Cloud Tornado). The seller is Windstorm Labs LLC. Payments are processed by Stripe.

Cancel anytime

Every plan is a monthly or yearly subscription that renews automatically until you cancel. You can cancel at any time from your account: Settings → Manage Billing. Cancelling stops the next renewal; there is no cancellation fee.

You keep what you paid for

When you cancel, your plan stays active until the end of the period you already paid for, then your account returns to the free plan. Your files, websites and account are not deleted when a plan ends: everything you already have stays available and your websites stay online. If you're over the free plan's limits, you won't be able to upload more files or create new websites until you're back under them or you upgrade again.

Full refund within 14 days of your first charge

If a plan isn't right for you, email us within 14 days of the first charge for that plan and we'll refund that charge in full. No questions asked. This applies once per plan per account, to monthly and yearly plans alike.

After those 14 days, and for renewals, we don't refund partial periods; cancelling stops the next charge, and your access runs to the end of the period you paid for. If you were charged by mistake, charged twice, or couldn't use the service because of a problem on our side, write to us and we'll put it right.

How to ask for a refund

Email [email protected] from the address on your Windy account, and tell us which charge (the date and amount on your receipt is enough). We reply within 2 business days. Approved refunds go back to the original payment method; your bank usually shows them within 5–10 business days.

Purchases through Apple or Google

If you ever subscribe inside the Windy mobile app through the App Store or Google Play, that store handles the payment and its refunds, under its own rules. Ask Apple or Google for those refunds.

Changes

If we change this policy we'll update the date above. A change never applies to a charge made before it.

Questions: [email protected] · Windstorm Labs LLC